Knysna Lagoon 90 Minute Pontoon Cruise

Guest welcome to bring their own food & drinks

The Water Club Terms and Conditions 1. Acceptance of Terms By joining and participating in activities organized by The Water Club, you agree to abide by these Terms and Conditions. Failure to comply with these terms may result in your suspension or expulsion from the club. 2. Membership and Eligibility - Minors must be accompanied by an adult - Membership may be revoked or denied at the discretion of The Water Club. 3. Safety and Health - Participants are responsible for their own safety and well-being during club activities. - Follow all safety guidelines, instructions, and rules provided by club leaders and staff. - Notify the club of any medical conditions or special requirements before participating in an activity. 4. Participation - Participants must have some skill level and fitness for the chosen activity. E.g. Kayaking or Bicycle Tours - Respect the environment, wildlife, and other club members. - Follow the principles of "Leave No Trace" during outdoor activities. 5. Reservations and Cancellations - Reservations for activities must be made in advance and are subject to availability. - Cancellations should be made with advance notice as specified for each activity. - Late cancellations may incur a cancellation fee. 6. Payment and Fees - All fees for activities must be paid in full prior to participating. - Additional charges may apply for equipment rental, transportation, or other services. - Prices and fees are subject to change without notice. - The use of the booking system via our website offers payment portals. 7. Insurance - Participants are strongly encouraged to have their own personal insurance to cover accidents, injuries, or damage to personal property. 8. Liability Waiver - All participants must sign a liability waiver before participating in any club activities. - The Water Club and its representatives are not responsible for personal injury, property damage, or loss during activities. 9. Equipment - Participants are responsible for the proper use and care of any club equipment provided. - Damage or loss of equipment due to negligence may result in repair or replacement fees. 10. Photography and Promotion - The Water Club may take photographs or video during club activities for promotional purposes. - Participants who do not wish to be included in such material must notify the club in advance. - These include photos and footage to be used on social media platforms, including Facebook, Instagram and YouTube 11. Changes and Cancellations by The Water Club - The Water Club reserves the right to cancel or modify activities due to weather, safety concerns, or unforeseen circumstances. - In such cases, alternative activities or refunds may be offered at the club's discretion. 12. Governing Law - These terms and conditions are governed by the laws of Thesen Island, Knysna. 13. Contact Information - The Water Club - TH35 SawTooth Lane, Thesen Island, Knysna - Email: info@thewaterclub.co.za - Phone: 063-693-1200 *By participating in any activities organized by The Water Club, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.* Date of Last Revision: 18 October 2023

All gift certificate sales are final and not refundable. Gift certificates can only be exchanged prior to redemption.

A full list of terms of sale of tickets and certificates can be viewed here.