South Africa Coastal Scenic Drive Tour

All our tours are flexible, private and customizable. We can change anything to suit you.

Day Tours - Terms and Conditions Kim-Lee Dickson Greeff trading as Tours4All is a sole proprietor business in the tourism & travel industry. Hereinafter called “Tours4All”. 1. Return and Refunds policy The provision of goods and services by Tours4All is subject to availability. In cases of unavailability, force majeure or other unexpected reasons, Tours4All’s only liability will be to undertake every endeavour to rebook/reschedule the service. If that is not possible a refund directly to the client will be made as soon as possible. Should the client cancel for any reason it remains within our authority to invoke our cancellation policy below. 2. Guest Numbers To ensure our credo of private and personal tours Tours4All limits the maximum quantity of guests to 8 (eight) on any one tour. Should we need to hire a suitable minibus for the tour and lead time precludes this, we reserve the right to split your tour into two equal vehicles each with its own highly qualified specialist driver/guide. This will be at no additional cost to the guest. 3. Cancellation policy 30 days cancellation before arrival 100% refund 29 – 15 days cancellation before arrival 75% refund 14 – 4 days cancellation before arrival 50% refund 3 days-24 hrs cancellation before arrival 0% refund 4. Customer privacy policy Tours4All shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 5. Payment options accepted Payment may be made via Visa, MasterCard, credit cards for online bookings. Bank transfers or cash will only be accepted for direct bookings into the Tours4All bank account, the details of which will be provided on request. 6. Credit card acquiring and security Credit card transactions will be acquired on behalf of Tours4All via PayGenius (Pty) Ltd who are our only approved payment gateway. PayGenius uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygenius.co.za to view their security certificate and security policy. 7. Customer details separate from card details Customer details will be stored by Tours4All separately from card details which are entered by the client on PayGenius’s secure site. 8. Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR). 9. Responsibility The Tours4All takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. 10. Country of domicile This website is governed by the laws of South Africa and Tours4All chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, to the address below. 11. Variation Tours4All may, in its sole discretion, change this agreement or any part thereof at any time without notice. 12. Company information This website is run by Kim-Lee Dickson Greeff trading as Tours4All and is based in South Africa. Tours4All Kim Lee Dickson Greeff kimmicat@tours4all.co.za +27 (0) 82 293 3176

All gift certificate sales are final and not refundable. Gift certificates can only be exchanged prior to redemption.

A full list of terms of sale of tickets and certificates can be viewed here.